ISO 17100:2015

Customer Satisfaction Survey

Please fill in the following table: The obtained information will serve us to improve our translation services and customer service in accordance with the PN-EN 15038 standard.

The quality of translation
terminology, sense, style
Quality of other services
text formatting, DTP – graphic design
Customer Service
Contacts with our Customer Service Department
Time of response
preparation of the pricing
Meeting the deadline
fulfilment of an order
Problems solution
and clarification of misunderstandings
Price of the services offered

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